Tuesday 4 March 2014

The job failed with the following error: A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).

Error:
The job failed with the following error: A failure occurred querying the Writer status.  Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).

Solution:

First check the VSS provider/writer status that are running on your server.

1. Click Start > Run and type CMD, and then click OK.
2. type vssadmin list providers, then press ENTER.
3. it will show the VSS providers. like Microsoft exchange writer, wmi writer etc.
Now run the following command to show their status.
4. Type vssadmin list writers, and then press ENTER.
5. Confirm that all the VSS writers are showing:
  • State: [1] Stable
  • No error
if any Writer is not normal/stable state, restart the server. after restart all writers should be stable.
then run the backup, it should be ok.